This Seller Policy describes the rules and expectations for selling on the We Recommend Member Store. By listing items or completing seller onboarding, you agree to follow this policy, along with our Terms of Service and Privacy Policy. Operators may update this page at any time; the published version in our CMS is the source of truth.
Sellers must complete onboarding and any verification steps required by the platform. You must provide accurate identity, payout, and tax information when requested. You are responsible for maintaining the security of your account and for all activity that occurs under your seller credentials.
The following categories are not allowed, including without limitation: weapons; controlled substances; counterfeit goods; adult content; illegal services; listings intended to harass, defraud, or mislead buyers; or other restricted items as configured by operators. We may remove listings, withhold payouts, suspend seller accounts, or involve law enforcement where appropriate.
Unless otherwise stated in product or operator configuration, the platform charges a 5% platform fee on each sale, plus standard payment processing fees (typically about 2.9%, subject to processor pricing). Payouts are generally processed within 2–3 business days after a successful sale, subject to risk review, chargebacks, and payout-provider schedules. Fee and payout details shown during onboarding or checkout supersede this summary when they differ.
You must fulfill confirmed orders or cancel through the supported flows when you cannot ship. Excessive cancellations, late shipments, or misrepresented inventory may affect visibility, eligibility, or account standing. Buyers should receive responsive communication about delays or issues.
You must honor return windows, refund rules, and dispute processes configured for the marketplace and communicated to buyers at checkout. Cooperate in good faith with platform mediation, payment networks, and shipping carriers when resolving claims. See Returns & refunds, the buyer Member Store FAQ, and the seller risk guide for platform policy detail.
We may investigate reports, request documentation, limit payouts, remove listings, revoke seller status, or terminate accounts for violations or elevated risk. We may update this Seller Policy by publishing changes to this CMS-managed page. Continued selling after updates constitutes acceptance of the revised policy to the extent permitted by law.
For policy questions or operational support, use Contact. Sellers should read the Seller risk guide; buyers should start at the Member Store FAQ. Seller onboarding also links to this policy from Seller onboarding.